R190,R201,R195 Routers have to reboot often

Products Residential Wi-Fi
21

Especially do not modify the HWNAT/SWNAT configurations, you can still tune the radio config as per your local needs, like the 20MHz channel bandwidth may help in 2.4GHz at times etc. Factory resetting the unit after upgrade to 4.7.1-B3 will bring the NAT config to the desired state.

ashutosh

22

Hi Gary/iBound ,

Were you able to upgrade to 4.7.1-B3 and did you find improvement in your scenarios ?

thanks
ashutosh

23

YES! I have had several (maybe 10) routers upgraded since the 14th. I havenā€™t had any trouble with those routers since. Some of those customers were also complaining about their wifi printers disconnecting often. Since the update to 4.7 they havenā€™t had anymore trouble with their printers either. I will be rolling out the new firmware to all in the next week or so. Thank you guys!

24

Hi Gary,

The official release version 4.7.1-R4 is now available on support site and in cnMaestro for you.

thanks
ashutosh

25

there is always the option to use the scheduler to reboot every night at like 3am, not ever a good solution but works in a pinch

26

We enable a weekly reboot on sundays at 10am by assigning the unit to an AP Group (template) in cnmaestro and then use the default overrides to configure the device. The reboot day and time is configurable by our helpdesk as a variable field but we mandate it must happen weekly.

27

Hello All,

Since installing 4.7.2-R10, our large population of R195W residential routers are no longer randomly losing remote access, but have been getting reports of the routers not passing traffic until being rebooted. Devices can connect to the local SSID but report no internet, power cycling the router resolves the issue temporarily.

Is everyone still just going with scheduled reboots on their routers?

Is there anything new in development from a firmware standpoint?