We are also seeing the config failed error for [max_radios]. We have tried 4.7.5-R2 and every firmware down to 4.7.2-R10.
This isn’t a firmware issue. CnMestro is pushing a value that the radio’s don’t know about. Attempted to run a config from template vs AP group and same error happens even though there is no [max_radios] value in the template.
Please advise.
Hi Anthony. On some of the R195P I had to default the unit and flash the firmware a few times before it actually worked. All the best.
@anthonyw This is indeed a firmware issue that was fixed in 4.7.5-R2.
Please download tech support file from cnMaestro and share with us, we shall investigate the issue.
Sent support file. Ticket # 321731
Interested to find out what became of this issue. Was it resolved and if so, how?
Thanks for the response. What was the solution?
@Don
We shared with Anthony an improved firmware version with the fix of RBN-1393 to handle flash disk space better.
I need this as we are seeing additional units that just wont correct with the 475 fm
Sure, please share your email id, we will share the firmware version to you
This issue has been resolved with a beta firmware.
After installation you can downgrade and upgrade the unit again. At this point we have not seen the issue re-appear on “fixed” units. But it has only been a week or so. I suspect the core issue is sitting in a firmware between 4.7.3-R21 and 4.7.5-R2.
I say this because we did not have this issue when widely installed on hundreds of devices 4.7.2-R10 for a significate amount of time. Issue started after upgrade to 4.7.5-R2 / CnMestro upgrade to 3.1.1
I just had this same problem on an R195W. The customer defaulted their router, so I tried to sync config and received the “Invalid field [max_radios], please check” message.
Router was already on 4.7.5, then downgraded to 4.7.1 (Since cnMaestro still recommends this version), then upgraded back to 4.7.5 after finding this thread.
Support told me to upgrade to v4.8. I did so, and was able to sync afterward.