Reason: 16 (INA RETRIES EXHAUSTED)

[steve_richards]

Oct 22 00:30:52 Jen Pangrazio kernel: [10731315.490000] SM cannot be associated on AP[00:04:56:c0:ef:78] F=5210 11naht20. Reason: 16 (INA RETRIES EXHAUSTED)

What is wrong here?

[Simon_King]

There are descriptions of some of the error codes in this knowledge base article:

Network Entry State Definitions and Courses of Action

[SM_Monitor_Wireless.png] The ePMP SM's Monitor > Wireless page displays key information about the radio's wireless interface.  The Network Entry State parameter indicates the results of the SM's network entry attempts.  For descriptions of the states which may be displayed for this parameter, please see below: Code Description Course of Action <0-15  - from AP> 0    "SUCCESS", SM has completed network entry successfully None 1    "MAX CAPACITY", N…

The recommendation for INA RETRIES EXHAUSTED is:

Conduct a site survey at the SM to determine if poor link quality is causing a lack of INA response being received at the SM

Is this a new installation, or has it been running fine until recently?