Also, on the SM, when it sees the AP and does not register, is there a reason that is being displayed in the Available APs table under Monitor->Wireless?
I am having a similar issue. It is almost as if the AP is locked in P2P mode even though it is set for TDD. It has one client registered but won't take any more. If I (locally) access an SM and go to "Monitor" "Wireless" it shows the AP but under "Meets Network Entry Criteria" it says "No (Capacity is ZERO)". I am currently updating the FW from 2.4.1 to 2.4.3 and will keep you updated.
I am having a similar issue. It is almost as if the AP is locked in P2P mode even though it is set for TDD. It has one client registered but won't take any more. If I (locally) access an SM and go to "Monitor" "Wireless" it shows the AP but under "Meets Network Entry Criteria" it says "No (Capacity is ZERO)". I am currently updating the FW from 2.4.1 to 2.4.3 and will keep you updated.
The SM Wireless monitor is from an SM that can see the AP that is having the issue but connected to another AP. It is showing the same "Meets Network Entry Criteria" Status as any SM that I have tried to connect to this AP (on the bottom row). It does not appear that the FW update helped.
I see from the SM Monitor->Wireless screenshot that the AP in question is arriving at the SM at an RSSI of -93. On the SM's Configuration->Radio page, there is a parameter called "RSSI Threshold" which is by default set to -80 (or -90 depending on which release you are on). This means that the if the SM sees an AP BELOW that threshold it will not register to that AP. I believe this is the reason your SM is not able to connect to the AP in question.
Hello. This was just a sample SM to show the "capacity is zero" issue. I have to go to the remote site in order to get to the actual SM. The "error" is the same though. The actual SM in question is seeing the AP in the -50's but still gives the "capacity is zero" error. I have three AP's at this site, two of which can not connect more than one client at a time. Any clients connected to the third AP that can "see" the other two all show the same "capacity is zero" problem for the other two AP's, no matter how good the signal is.
I have tried several different SM's to try to get them to connect to either of these two AP's with no luck. At some point I am probably going to have to factory default the AP's then reconfigure them??
Attached is a SS from a different "live" SM that can see one of the other AP's tha does not seem to be able to connect more than one SM. The network entry setting on all SM's is -100.
I have the same problem as all the above. So weird can connect some SM's and some will not driving me nuts.
Hi Mark, I've noticed that you've made a few posts in the last week or so which say "I'm having problems" and "I'm frustrated", but without a really good description of the problems you're having, the symptoms you're seeing, the versions of hardware and software you're using, and the things you've tried to remedy them. :) I would encourage you to do exactly what Eric suggested - which is to start your own thread, to describe the problem in as much technical details as you can (technical details, not emotional impact) and with any log files, firmware versions, error reports, or whatever technical info you can provide.
Lots of the community members are really super helpful, and quite knowledgeable too. Quite often, Eric, Chris, NewKirk, brubble, and dozens of others are often willing to help - if there is a question, a problem, the symptoms, and some good details to start with. :)
I have the same problem as all the above. So weird can connect some SM's and some will not driving me nuts.
If you are having the same problem as above from 2015, then you should probably upgrade the firmware to a more recent version. If you are still using 2.4.1 or 2.4.3, that would explain why you are so frustrated.