We are seeing around 2% of our SMs at any given time with stuck sessions. The AP shows the SM as registered but the SM does not respond to ping and maestro shows it as down. We also cannot reach the SM via the channel from AP -> SM. The remedy is to have the customer power cycle or drop the session from the AP.
It is a bit annoying and very manual process. Is there any way via maestro or snmp to tell an AP to drop an LUID session? We are aware this is a known bug and were wondering when a fix can be expected?
Enter the following SNMP command line: snmpset -v <SNMP_version> -c <read-write_community_string> <AP_IP_address> .1.3.6.1.4.1.161.19.3.1.1.87.0 s <SM_MAC_address>
Example: snmpset -v 2c -c Allowmein 10.20.30.40 .1.3.6.1.4.1.161.19.3.1.1.87.0 s 0a003eb42517
The above is equivalent to entering the AP GUI command: Tools > Sessions: Click SM radio button. Tools > Sessions: Drop Subscriber Session: Current Subscriber Module: <Select SM from dropdown list>. Click Drop Selected Session.