Training: cnHeat 2.1 - BDC Reporting

Products cnHeat
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Training for cnHeat 2.1 has now been released on the Cambium Learning portal.

You can enroll in the course with the link below.

https://learning.cambiumnetworks.com/learn/course/1075/cnheat-21-bdc-export-training-walkthrough?generated_by=16685&hash=7062589e6ccb83de6a5dcc12f18e3e7f436d2bb8

Training Overview

  1. Reviewing all site/radio information in cnHeat for accuracy
  2. Running link budget calculations
  3. Processing Subscription Data in cnHeat.
  4. Processing polygon Availability Data in cnHeat. (Updated 06-28-2023)
  5. Compiling data in preparation for filing.

Note: If you receive the 500 error as shown below then most likely you have never setup your Learning portal profile.

Visit https://learning.cambiumnetworks.com and fill out any prompts, then try to follow the links shown above.

image

1 Like
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FYI link is broken @Seth_Poche

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It works for me?

Can you try going to just https://learning.cambiumnetworks.com

Once you are logged into the Learning Portal trying revisiting the link above. Let us know if that does not work.

Thanks,
Seth

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Interesting, I’ll fire up a VPN and try again. Incognito mode gave me the same results even when trying your link you posted.

500
5001059×868 69.3 KB

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@JoeG, if you are still having problems with this, please could you try updating your address details here (in particular your country and state):

https://support.cambiumnetworks.com/preferences

…and then logging back in to the LMS using this link:

https://support.cambiumnetworks.com/idp/366b2fb8ce75d967e99b99c7683cc4f3/login

Thanks, and sorry for the inconvenience.

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Thank you @Simon_King . I did not have my address info filled out there. I filled that all out, logged out, logged back in but same problem. Incognito mode and different browser also failed.

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I’m sorry to hear that. I’ve passed the message on to the people who manage the training site. Hopefully they’ll be able to resolve the problem quickly.

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@JoeG can you send me your email address? I will also open a ticket on this.
It should be working when you log into https://learning.cambiumnetworks.com/ then trying https://learning.cambiumnetworks.com/learn/course/1075/cnheat-21-bdc-export-training-walkthrough?generated_by=16685&hash=7062589e6ccb83de6a5dcc12f18e3e7f436d2bb8

Thanks!

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@JoeG we figured out your issue you were inactive from not logging into Cambium Learning since 2020. You should be able to log in now following the above instructions. Let us know if you have any issues. Have a great day!

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Thanks everyone, everything is working great now!

1 Like