Update cnMaestro onPremise version 3.2.0 to 5.0.0

Hello

I want to update CNMAESTRO ONPREMISE of version 3.2.0 to version 5.0.0 and I have some doubts

  1. It is indicated in the manuals that to move from 3.2.0 to version 5.0.0 I must make it step like this:
    From version 3.2.0 I must first go to version 4.1.0 after version 4.1.0 I must go to version 5.0.0

  2. The manuals also indicate that there are two files that allow the update the package and the OVA

  3. Also manuals indicate that you can update by command line S or directly by the web portal of my cnmaestro onpremise

  4. Also the manual indicates that if I use the package file I should not perform backup of my cnmaestro onpremise but that if I use the OVA I must first perform a backup of my cnmaestro onpremise (export and then import) so as not to lose my data and my configuration.

What do you recommend?

I perform a backup (data export) of my CNMAestro onpremise 3.2.0, I update with OVA 4.1.0 and then update with OVA 5.0.0 and finally I upload the data (data import)

either

I perform staggered package from 3.2.0 to reach version 5.0.0 (and what they say does not require data backup)

What do you recommend for migration/update to be successful?

Thanks for your help

Hi @micampo ,

Please proceed with upgrade from 3.2.0 to 5.0.0 directly. Its always recommended to try upgrade from UI.

FYI,
Exporting cnMaestro data :
Before upgrading cnMaestro, Cambium recommends you to backup the data. The backup files are needed to restore to the previous version in case a failure occurs during the upgrade.

To take a backup of the data, in the cnMaestro UI, complete the following steps:

  1. Navigate to Administration > Server > Operations > System Backup and Restore > Backup.
  2. Click Generate Backup.
  3. After the status displays Complete, click the download icon to save the backup file.

//Indra

2 Likes

Thank you very much for your information

I managed to upgrade my cnmaestro onPremise from 3.2.0 to version 5.0.0 (OVA files) directly without any problem

1 Like

Hello @Nemallapudi_Indrared

I just got another question:

When I started the upgrade process from 3.1 to 3.2, a pop-up window appeared asking me if I should choose cnMaestro X or normal cnMaestro

Is my idea to continue with the normal cnMaestro or should I choose X?

Do these versions have a limit on the number of device to monitor?

I haven’t had any problems with my version 3.1

@Nemallapudi_Indrared
How do I get a cnmaestro x trial for my cnmaestro onPremise 5.0.0?

@Nemallapudi_Indrared

I requested a trial of cnMaestro X at this link: cnMaestro X 90 Day Free Trial | Cambium Networks

and it automatically updated my version. I have X for 90 days. After that period, it will return to normal cnMaestro.

Thanks

Hi @micampo ,

If the account is downgraded from the current version i.e. X, then data retention is enabled. During this data retention period the cnMaestro allows to manage the devices with minimal data (configuration, statistics, etc.). So that the user can renews later and allows to manage the data without much disruption.
If the subscriptions are not renewed, then all the retained data will be deleted at the end of data retention period.

FYI, Data Retention Banner will have the expiry details.

//Indra