Dear Support!
We would like to upgrade CnMaestro On-Premises from version 1.6.2-r11 to 5.2.0. We are currently using PMP devices running software version 16.1. According to the documentation, the minimum device software level required for version 5.2.0 is 22.1.2. However, CnMaestro 1.6.2-r11 cannot handle this level. According to AI support, as an intermediate step, it is necessary to install a 3.x version of CnMaestro, which can manage devices running software version 16.1 and allows them to be upgraded to 22.1.2. Could you please confirm this?