What is the difference between a Cambium Support Account and a Cambium Company Account?

A Cambium Support Account will allow you to:

  • Manage license keys and extended warranties
  • Join discussions, make suggestions and get help from the Cambium Community
  • Join the Open Beta program for early access to preview releases
  • Download new firmware for your Cambium equipment

A Cambium Company Account:

  • Is used for Flexible Licensing, cnMaestro, and Cambium Care.
  • Is identified by a Cambium ID which must be between 6 and 60 characters consisting of letters, numbers and underscores. Once created, the Cambium ID cannot be changed.
  • May have multiple email accounts associated.

Your company’s Cambium IDs and associated email addresses may be retrieved at any time at the Cambium Networks Support Center website – support.cambiumnetworks.com.  To retrieve these details, login then click your Cambium Support Account name upper-right then select Company from the resulting drop-down menu.