What should I do if there is a poor uplink (downlink throughput)?
CASE I: The problem in this case is that the uplink-downlink settings on the AP are incorrect. The user should verify that AP downlink data percent and high priority uplink percentage meet Canopy specifications. The user should also check the sustained uplink, downlink and burst allocation settings. Corrective action in this case requires setting values to factory defaults or to values that optimize the system throughout.
CASE II:The problem in this case involves network issues. There are incorrect Ethernet auto-negotiation speeds present. The user should verify that check network routers, switches and other network devices to see if they correctly auto-negotiate for maximum Ethernet throughput. The users should also isolate Canopy modules from network and run throughput tests to verify performance of Canopy radios. Corrective action in this case requires fixing the auto-negotiate parameters to their proper values or forcing device to non auto-negotiate 100Mb.