WM Client fails to load - "Transport Exception when communicating with server"

Attempted to access WM Client from new windows 7 cpu

-i am prompted for login information

-after entering login info, java security prompt appears

-click ok to continue and then after approximately 30 seconds, error message appears "Transport Exception when communicating with server" (never see the cambium splash screen)

I downgraded java, rebooted and attempted again but same error

I upgraded java, rebooted and attempted again but same error

i have confirmed that java security is on low and that the exception has been added

Although i did not see much on OSX support, i attempted the same steps on a MBP

the cambium splash screen loads with the progress bar

loading bar stops at 28% no matter where or what i have tried

WM Ultralight Client loads with no issue

Cambium support resolved - java was 64bit instead of 32 bit. Thanks for the quick response