cnMaestro X pricing

With the release of cnMaestro 3.2 the era of getting on-premise cnMaestro X for free is over, we have around 2000 devices in multiple tiers for our business, PMP450, ePMP, cnWave, Enterprise WiFi , cnMatrix, cnWave 60GHz, PTP670, and PTP820s, how do you justify paying for this per device? Why does it need to include Cambium Care Pro? I just want to be able to manage my devices.

Is anyone else in this situation?

When you say just want to manage your devices, is the free cnMaestro Essentials not sufficient for you?

I do agree that the bundling of CC Pro can be frustrating if it is indeed inflating the price of the management license, which is what most people actually want from X in my experience.

Forgot to mention the monitoring too, but unfortunately, we would need X for cnMatrix switch management, MSP features, and long term data retention. There’s probably a few more features we use without realizing it’s an X feature…

This is a misunderstanding - cnMaestro X is not required for cnMatrix management.

(cnMaestro X is still required for MSP features and long term data retention)

Thanks for the clarification Simon, none of the resources I’ve found have been really that clear on what exactly is the difference between Essentials and X, and what I actually would need to purchase licenses for.

Like for MSP accounts, would I need to buy a license for only the devices that would be in the MSP account? And what about reporting, would I only be able to run reports on devices that are licensed? And if how does the system know which devices are and aren’t counted in my licensing, am I expected to license them all regardless if I only wanted to license what’s in my MSPs?

cnMaestro X is enabled at the account level, not the device level. You need a license for each (non-Free Tier) device in the account, at which point the account will upgrade to cnMaestro X. There is no way to enable cnMaestro X features for a subset of devices.

Since MSP accounts are a cnMaestro X feature, you also need cnMaestro X licenses for all the devices in your MSP accounts.

cnPilot R-series devices are part of the Free Tier and do not require a license.

So say I have 100 PMP450 SM’s would I just need to buy 1x MSX-SUB-T1-1 to unlock the x features of those 100 devices or would have have to buy 100x MSX-SUB-T1-1?

If you want to manage all 100 devices on the same instance, it’s 100 licenses. If you buy just one license, then you only have one slot to fill.

You would have to have the other 99 on a separate Essentials account, which isn’t practical in this scenario.

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