cnMedusa |Software: CANOPY 16.1 AP | VLAN configuration required for customers

Hi Community Members,

I've just deployed cnMedusa at one of our office location and establish wireless connectivity initially with 1 SM. Currently I feel that may be there is some VLAN configuration issue because I'm unable to receive the ping response from customer end connectivity IP pool while management IP pool is pingable. I've configured 2 VLANs in cnMedusa, first for management (VLAN=101) and second for data (VLAN=102).

Kindly share standard VLAN configuration examples to cross check with our current VLAN configurations. Further I've also attached current active VLAN configuration snap for your reference.

Waiting your swift responses.


Kashif Khan,

Cell# +923018273347

Hi Kashif Khan, please see these posts for information about VLAN setup:

If I understand correctly, you can't ping devices on VLAN102.  I think you need to set the SM default port VID (not provider VID) to 102.  More information is available in the User Guide, page 74 and planning guide, page 172.

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This picture may help with the logic/flow.

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