In the cloud it says waiting for device, and I have already approved it.
In the router on the cnmaestro config tab it says device approval pending.
I have tried firmware updates, deleteing the router out of the onboarding queue and re-claiming it but it still wont update the router. The router just says waiting approval and the cloud onboarding queue says waiting for device.
It shows the CambiumId too on the device where its on boarded right? Do you see where it was claimed and you are looking at onboarding queue on the same account?
Kindly send me the serial no of the device via private message and I can check from the logs where this device is connected.
I have the same issue in our account with an entry in the Onboarding screen that cannot be approved/unaproved or Deleted as it comes up with a message that the device does not exist. How can we get rid of this entry in the onboarding screen which we do not need? We have all our other units onbaorded and working correctly.
i did a factory reset and will start over, im trying to decide if i like this product and way of managment to see if I want to switch for all my routers.