Thank you for the follow-up I apologize for the delayed response.
The cnMatrix model is EX2010-P
The software version is : 2.1.2-r1
The file name of the new software version : cnMatrix-EXTX-4.0-r4 \
Just a hint : I am update the switch remotely and the update seems to be working fine until the 90% of the process, but when it is almost 100% it shows me this error
Image Download Failed [ gzip: invalid magic
tar: child returned status 1 tar: error is not recoverable: exiting now
Muhaned Belaid | Wireless Network Engineer | Ozon Al Jaded for Telecom & Technology
Phone # +218 915101773 | 944572331 | Email [firstname.lastname@example.org] [email@example.com]
Hay Alandulos Tripoli – Libya.