Hi!
I am currently testing the cnMaestro (cloud), and trying to onboard some of my pmp450i and 450m ap's. I have had problems with onboarding them, but when I disable "IP Access Filtering" on the ap, I can onboard the device. In other words, I have to degrade my security if I want to use cnMaestro. Is this the only way, or is it a workaround? Since the cloud is not on a permanent ip, I can not add any "cloud subnet" to access filtering either...
Btw, the "Device agent log" was only reporting "OpenConnection to cloud.cambiumnetworks.com:443 failed"
"Rand_bytes failed, error code : 0"
"Unable to discover cnMaestro URL (re-discover in 301 seconds)"
So it seemed to me there was a DNS issue. I tested the dns via Tools->dns test and it resolved without issues. I checked my firewall, and nothing blocked there either.
Then I turned off "Ip access filtering", and it connected to cloud so I could onboard it.
I have searched the forums, read the manuals, and have'nt found anything regarding this issue.