I'm programming a PTP 820 S link. I can't communicate through the PIDU LAN port; nor do I get an Ethernet LED. System Support has so far been unable to help.
Searching, I see the 820 is supposed to use a specific PIDU, the N000065L001 (the black one).
I've been supplied the C000065L002 Power Injector (the tan; 2-tone blue one).
According to this link, I've got the wrong PIDU. Could this be the source of my problem?