Unable to connect F425 at 6GHz

[Tanyarit_Pantarawong]

Link Issue- SM cannot see the AP when scanning

[image] Hello everyone, I have a AP on my tower and the other link is ok. However the other pair of cambium which is Force 425 have an issue. The SM cannot see the AP when freq scanning is done but it can see the other radios AP which is the F300. Thank you!

I have the same issue when change frequency from 4900MHz to range of 6000MHz (country: other). I found the transmit power at AP is reduced from 30 dBm or 1W (freq: 4900MHz) to be 23 dBm or 0.2W (freq: 6000).
I tried to use LinkPlanner 5.6.8 to check F425 with Lower 6GHz but seems it was unable to select.
I think the frequency and spectrum for my case with 312m might be causing SM is unreachable to AP once I modify to Lower 6 GHz.
Please expert advise & Thank you

[aka (Andrii)]

Hello @Tanyarit_Pantarawong, could you provide some screenshot of frequency list you have? And which FW is it? Normally F425 should not work on 6GHz

[Fedor]

We would be happy to take a look into that issue if you could send Tech Support Files to us.
Thanks

[Mark_Lindrey_A_Deatr (Mark Lindrey A Deatras)]

Hello everyone… My problem was solved. I only change my F425 with a new one. Thanks