Thank you for the information, after saving it is true that "_" disappears but the "-" character still remains, unfortunately the "-" character is not accepted by the WIFI4EU portal so unfortunately I still cannot finalize the report.
The domain name associated with the https captive portal shall be classic (non-IDN), consisting of characters a to z, digits 0 through 9, hyphen (-).
There is no details on the allowed characters in the URL path components but I was hoping hyphen should have been allowed. I am trying to find more details on any disallowed characters in the URL and we will fix it.
I know that I am replying to an 3 weeks old thread, but I would really like your support on this and to make it even a sticky thread.
In this thread it is somehow explained how to solve the snippet/monitoring of the installed network, but I would really appreciate, if someone could do a full "How-To" tutorial with images, screen shots of what has to be done in cnMaestro in order to configure/prepare the network of monitoring from the EC side.
Any guides give on the links and reading the comments on this topic, from my POV, don't give any clear guidelines how to configure everything correctly.
As my company has 40 munipacilities netoworks to install (one is currently being done), we would really thankful if you could do it asap.
As WiFi4EU is about giving free Internet access to the users so you just need to enable "Free Access" with same session duration/renewal frequency keeping some reasonable values after which users have to relogin to get Internet access.
Last year I followed the attached instructions. No need to do any alterations. Follow them exactly as they are. I do not believe anything changed. I will be finishing another installation next week and hopefully they are still the same (1.5 MB)
Thank you for your response.
I read carefully the letter I got from EU and exactly you have to post:
5.5 Installation of WiFi4EU visual identity element
In order for the portal page to comply with the requirements of the WiFi4EU programme, it is necessary to place a special marker
The snippet will insert a picture, which is an element of visual identity. The snippet loads
The snippet loads the appropriate visual identity element depending on the language set, which is determined by the parameter
The replacement tag for the visual identity element:
- should contain the string wifi4eubanner like the HTML id for the img element ;
- should have the originally specified width and height;
- should not be covered by another element;
- should be visible;
- It should be in a visible area of the page;
- should not have its transparency (opacity) reduced.
To install a corporate identity element, the following should be placed in the code of the portal page
code fragment: <img id="wifi4eubanner">.
I did everything according to the instructions from Cambium, but according to EU, this element is missing from the home page .
I don’t know how to add it.
We had similiar problems reported from EU, but after checking with them in details, it turned out that it was not the problem on landing page at all.
EU has really “dumb” system in the background so far and in case there are no clients connecting to network, they will just simply say that banner is not showing up correctly.
Trust me, there are 1000x of deployments around EU and if you do it as Cambium gave instructions, it works.
We had some problems with iPhones, but I think that was also resolved at some point with software upgrade on APs and cnMaestro.