Hi guys, I have some customers that want to understand the CNMaestro X Licensing
Is licensing per device ? Ie if I have 2x Force 180’s do they need to buy 2x MSX-SUB-TX licenses ?
What happens to the device if the license expires ? Does it continue operating normally and can it still be locally managed but not cloud managed or does it do a Meraki and switch itself off completely ? I hope its not the latter because I’ve had an entire site switch itself after a bounced payment to a MSP years ago.Some of these customers have been using cnMaestro now for a while and these expenses were not in their budget cycle so they have to understand what is happening.
Are there automatic ie 30-60-90 day reminders that a license will expire ?
Some of the documentation is a bit confusing for cnPilot E series AP’s.On the PDF it says Tier 0: cnPilot Wi-Fi APs and cnMatrix switches whilst in menu help says the following Tier3 - cnPilot Enterprise (ePMP Hotspot)|1000 Hotspot|Enterprise Wi-Fi|All E-Series and XV-Series Access Points. From what I can tell an E410 falls into Tier3 category if I look at their licensing portal.
Are there any plans to sell products with a 1Y/3Y/5Y entitlement key on the same SKU, so that I don’t have to deal with CapEX and OpEX finance people on a simple AP or P2P buy ?