Factory reset can be performed using either of two methods below:
Reset Button
Press and hold the reset button for 15 seconds and more to reset device to factory. Once this is successful, you would see both LED’s in Orange, which confirms reset is successful.
PoE Adapter
4 Sec Plugin-in and Plug out sequence
Power on the device for 4Sec and unplug the Power cable for 4sec
e700 comes with the reset button located on back side of the ap. press and hold the reset button for more than 10 seconds to make ap boot with factory default configuration.
At the end we managed to reset AP via Reset button. It took us 2 hours and 2 guys playing with multiple APs. No idea what was the problem in the first place.
We learned that if we hold the button for 10s, but the lights shuts down immediately, it will just reboot AP. The lights have to be on, after releasing button, only at that time reset will be sucssesful. We also tried holding button for more than 10s - 13, 15, 20,…
We had the same problem resetting an e700: even though we pressed the reset button for 25 seconds as indicated in the user manual, the AP was simply booting up but not resetting. We finally managed to reset the e700: connect a computer to the second Ethernet port with a static IP and hit the web GUI at 192.168.0.1. From there reinstall the firmware and then initiate the reset to factory default process. After that, we were able to onboard the AP on Maestro again.
Sorry for the late reply. The access point has been deployed to one of our client and I do not remember which client this was for… If we run into the same issue again I’ll make sure to share that with you.