Download Field Diags of 60 GHz cnWave device and E2E Controller Tech Support dump in cnMaestro

This article explains how to download Field Diags file of 60 GHz cnWave device and E2E Controller Tech Support dump file in cnMaestro

Download 60 GHz cnWave Device Tech Support file (Field Diagnostics file)

  1. Navigate to E2E Network > Site > 60 GHz cnWave device

  2. Click on 60 GHz cnWave device tree menu (three dots) and select Download Tech Support File

  3. Tech Support File window pops up and Click on Download button to download it

  4. Info window pops up says " File download process initiated. This may take few minutes, if not successful please try after 5 minutes "

  5. Wait for few minutes, Tech Support file of 60 GHz cnWave device will be downloaded in .cfd format

Download E2E Controller Tech Support Dump file

  1. Navigate to E2E Network > Tools > Diagnostics and Click on Download button

  2. Success window pops up says " File download process initiated. This may take few minutes "

  3. Wait for few minutes, E2E Controller Tech Support Dump file will be downloaded in .tar.gz format