Download Field Diags of 60 GHz cnWave device and E2E Controller Tech Support dump in cnMaestro

Products cnWave 60 GHz
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This article explains how to download Field Diags file of 60 GHz cnWave device and E2E Controller Tech Support dump file in cnMaestro

Download 60 GHz cnWave Device Tech Support file (Field Diagnostics file)

  1. Navigate to E2E Network > Site > 60 GHz cnWave device

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    tech_dump_11920×783 154 KB

  2. Click on 60 GHz cnWave device > Tools > Status and click on Spanner icon to download Tech Support file

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    tech_dump1901×765 85 KB

  3. Info window pops up says " File download process initiated. This may take few minutes, if not successful please try after 5 minutes "

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    info_tech_dump1920×775 91.8 KB

  4. Wait for few minutes, Tech Support file of 60 GHz cnWave device will be downloaded in .cfd format

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    download_tech1907×852 98.4 KB

Download E2E Controller Tech Support Dump file

  1. Navigate to E2E Network > Tools > Diagnostics and Click on Download button

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    tech_dump_21919×856 167 KB

  2. Success window pops up says " File download process initiated. This may take few minutes "

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    tech_dump_31920×838 168 KB

  3. Wait for few minutes, E2E Controller Tech Support Dump file will be downloaded in .tar.gz format