ePMP 1000 F300-25L won't access after many soft/hard reset

Products ePMP
1

hello everyone , (Device : ePMP 5Ghz force 300-25L SM)
after doing hard reset by button pressing and power reset the device won’t work nor access the Default ip 169.254.1.1 or 192.168.0.2 , the thing is the device disconnect after 5 seconds of plug-in it in the device ,so my pc can’t get access to it in the real time

i’ve got 2 led status :
1- power led - red
2- ETH led it bounce on the blue and green 1 second green - 1 seconds blue and then no signal on the port led . (video link attached explaining that)

it seems software recovery issue i’ve tried the this recovery method also this and this and it didn’t work .

TIA everyone .

2

Hello. Do you know what Firmware Version was on it?

3

firmware 4.7.1 i think .

4

What device you use as TFTP servers ?

5

Hello @ahmed_ahmed_ahmed,

during recovery our radio will not respond to ping on any known address.
If you are using Windows PC, then disable firewall and anti-virus. They can prevent tftp to work.
Also you can Raise Ticket in right top of this page and our engineer will assist you.

6

Were you able to access the radio before the reset?
Have you tried using different ethernet cables?

7

thx for your response oh i use linux arch , and tbh i don’t know how to do Tftp in that process for sure, can you help me with that ?

8

https://wiki.archlinux.org/title/TFTP